Stratford Picturehouse, London
Box Office Number: 0871 902 5740 (calls cost 13p per minute plus your telephone company's access charge)
General Manager: Dominic Voyce
Stratford Picturehouse is located in the heart of Stratford’s cultural quarter, and is easily accessible by public transport.
Address: Stratford Picturehouse, Salway Road, London E15 1BX
We are a short walk from Stratford Station (Central line, DLR, Jubilee line, Overground and National Rail). To plan your journey and for up-to-date travel information, please visit the TFL website.
We are easily accessible by bus, with Stratford Bus Station in close proximity. From Stratford train and bus station, cross the road and walk through Stratford Shopping Centre (the shopping centre directly opposite the station). Turn left at the central atrium, following the signs for the cinema and the Theatre Royal exit.
The bus routes available are 25, 69, 86, 97, 104, 108, 158, 238, 241, 257, 262, 276, 308, 339, 425, 473 and D3. Plan your journey using the TfL Interactive Bus Map
Click here to plan your cycle route
Click here to find us at www.streetmap.co.uk
There are limited spaces available for Blue Badge holders at the rear of the cinema. For other parking information, please visit the Newham Council webpage.
The cinema will open at least 15 minutes before the start of the first film each day. Our telephone lines are open from 9.00am to 8.30pm, seven days a week. Please call 0871 902 5740 (calls cost 13p per minute plus your telephone company's access charge). You can book tickets online by clicking on the time of a film.
Admission is subject to our Terms of Admission.
Individual Membership: £25
Member Plus: £50
Membership can be purchased in person only. To purchase a Membership pay us a visit and ask staff for details.
Picturehouse Members enjoy the following benefits and discounts:
*3D shows carry a supplementary charge of £2, or £1.30 if you are reusing glasses. Free tickets cannot be used for premium-priced events. See our Terms And Conditions for details.
**With Member Plus you can bring up to three guests to any performance at the Members' price. You also get an additional Membership card, so a significant other in your life can make use of the account too!
Members can call a dedicated helpline for anything concerning their Picturehouse Membership. Whether you want to find out when your Membership expires, check how many free tickets you have left or simply discuss your benefits and renewal options, we are here to help on 020 7733 2229.
Please note that while you can renew your Membership on this helpline, you cannot book tickets on this number. To book tickets, please call 0871 902 5747 (calls cost 13p per minute plus your telephone company’s access charge).
Your Stratford Picturehouse Membership also entitles you to the following discounts and offers:
Free dough balls or garlic bread with main course at Pizza Express, Stratford (for the Member only)
Theatre Square, E15 1BX
10% discount on sushi and hot deli items at Umai, Westfield Stratford City
2 Westfield Stratford City, E15 2JU
10% off à la carte menu at Café Mondo (up to four people, wine not included)
3 The Grove, E15 1EL
15% off at D’Gaf (up to four people, not including shisha, not valid with any other offer)
11 Leytonstone Road, E15 1JA
25% off meal with drinks when you dine at King Eddie’s Pub
King Edward VII, 47 Broadway, E15 4BQ
10% off at Yoe Bo, Stratford (for the Member only) Gerry Raffles Square, E15 1BG
10% of at Nando’s, Stratford (Monday to Thursday, for the Member only)
1A Romford Road, E15 4LJ
20% off total bill at Eastern Palace (up to six people, excludes takeaway and delivery)
278 Romford Road, E7 9HD
Local business offers are subject to change.
Please present your Membership card to take advantage of the offers.
Every month E4, in partnership with Picturehouse Cinemas, screens a free film exclusively for students. From previews of the biggest new blockbusters to old-school classics, E4 Slackers Club shows the best movies around.
To become a member, you just need to take your NUS or student photo ID card to any Picturehouse Cinema and sign up for free. If you become a Student Picturehouse Member, you will automatically gain membership of E4 Slackers Club.
New for students! Two tickets for £10 on Picturehouse Screen Arts shows. See the best in theatre, dance and opera for the measly sum of £10, and take a mate with you! Screen Arts brings world-class arts productions to your local cinema, in glorious high definition on the big screen.
Only available on the day of the screening. Tickets must be booked in person. This offer is subject to availability.
Our Gift Cards can be used to buy anything for sale in any Picturehouse Cinema – whether it's a ticket or two for a cracking film, or a cup of coffee in one of our café bars.
They're simple, flexible and top-up-able!
Using Gift Cards at the cinema
You can use your Gift Card to purchase anything for sale. The exact amount will be taken off the card, and any money left over will remain on the card for another time. If there isn’t enough money on the card to cover your purchase, just pay by another method. There are no time limits on the card.
Gift Cards can only be used at Box Office and cannot be used over the phone or online.
All day, every day:
A 3D supplement of £1.30 (or £2.00 if also buying glasses) applies to 3D screenings.
Excludes Screen Arts and other premium-price screenings, which are priced individually.
For the over-60s. Membership is free, and members can enjoy a free tea or coffee and biscuits at the weekly Silver Screen shows. Silver Screen members’ tickets are £5.50 for Silver Screen shows. Non-members are also welcome – the usual ticket prices apply.
For parents and guardians with babies under one year old. Membership is free and valid until the baby’s first birthday. Tickets are at the usual matinee prices, babies come free. Only customers with babies will be admitted.
For preschool children and their parents and carers. Tickets are £3 for children, free for accompanying adults. No adult unaccompanied by a toddler will be admitted.
The unemployed can purchase a ticket at child ticket prices Tuesday to Thursday before 4.00pm.
For children aged three to 12. Tickets for children and accompanying adults are £2.00 each. No adult unaccompanied by a child will be admitted.
All tickets for Autism-Friendly Screenings are £3.00
Schools’ screenings are £3.50 per pupil, or £4 for premium films. Accompanying teachers come free.
3D films cost £1.30 extra per person, not including 3D glasses. These cost an additional 70p, and can be purchased at the cinema if you do not have your own.
Student tickets are available to those in full-time secondary or higher education.
Retired tickets are available to those over 60 who are retired.
Child tickets are available to those under 15.
Family tickets are for four people, at least two of whom must be under 15. Not applicable to premium-price screenings.
You may be asked for proof of age, which needs to be photographic ID with date of birth. Suitable proof includes a passport or a CitizenCard (details of which are available from the Box Office).
There is a £1.50 booking fee per transaction for telephone and online bookings. This fee does not apply to Picturehouse Members,* or to tickets purchased in person at the cinema.
*Includes Silver Screen and Slackers Club members, as well as paid-for Memberships.
This page explains the current facilities for people with disabilities, and is intended to assist you in planning your visit.
Advance booking is always a good idea so that our staff can readily provide assistance if required. We will be pleased to reserve wheelchair spaces or seats for any particular part of the auditorium if this is helpful. Please contact us in advance.
Access for Customers with Limited Mobility
All areas of the cinema are accessible to customers with limited mobility, including wheelchair users. Each of our four auditoria has a choice of wheelchair spaces, in both the front and back rows of each screen.
The ground floor houses the Box Office, kiosk and disabled toilet. The auditoria and bar are on the first floor, which can be accessed via a lift located next to the Box Office. The Box Office, kiosk and bar all have adapted counters and accessible levels for transactions.
Visually Impaired Customers
Guide dogs are welcome. If you wish to take your dog into a performance, please let us know when booking so that we can arrange an aisle seat. Alternatively your dog can be cared for by a member of staff for the duration of the performance. Our staff will be happy to provide drinking water for your dog. Please give us 24 hours notice if possible.
Our stair rails have bumps on the side to indicate the number of steps approaching each level. Three bumps mean that you are on the third step from the landing, two that you are on the second step, and one that you are on the final step.
Large-print menus and film schedules are available on request.
Audio descriptive headsets are available. The audio description facility is available on selected films. Please call 0871 902 5740 to check availability.
Deaf and Hard-of-Hearing Customers
There are induction loop facilities in the screens. Please turn your hearing aid to the T position. Certain performances carry subtitles, and these are clearly indicated in the programme.
There are limited spaces available for Blue Badge holders at the rear of the cinema. For other parking information please visit the Newham Council webpage.
In the Event of a Fire
If you are on the ground floor you will be helped out of the building by staff. If you are on the first floor, please make your way to the disabled refuge at the end of the corridor furthest from the bar. The route is labelled with the sign Refuge. Rescue authorities are well briefed on the layout of the building and the existence of the refuge, and your rescue will be a priority.
There are fully accessible adapted toilets on both the ground floor and the first floor. There is an emergency call-point in each disabled toilet should you need to summon a member of staff. There are also cubicles adapted for ambulant disabled customers in both the gentlemen’s and ladies’ toilets.
Bookings & General Enquiries
Wheelchair spaces and carers tickets are bookable online. (For Carers tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline on 02072 947908. (Text Relay call 18001 02072 947908). (Text Relay call 18001 02072 947908).
Customers who have a disability that means that they need a companion with them in the cinema can bring them to any Picturehouse Cinema for free.
You can sign up for a Carers Card which will automatically discount one of your tickets, and which you can use – without a booking fee – when buying tickets in person, online or by telephone. The card will also mean that you don’t have to explain your situation every time you visit the cinema.
Ticket prices for customers with disabilities are according to their circumstances (e.g. adult, Member or student); the free ticket applies to their companion. The card must be used in conjunction with a paid-for ticket or a Member’s free ticket.
All customers for 3D screenings – including those using free tickets – will need to buy a pair of 3D glasses. These can be reused if you keep them.
Signing up for a card is not required, but we hope it will make buying tickets easier. It is personal to you, and may not be used by other people.
To apply for a Picturehouse carer card, please take proof of eligibility to your nearest Picturehouse and a member of the team will set up your card. If you need additional information or advice please email email@example.com or call our customer service hotline on 020 7326 2649
The eligibility criteria are kept under review and may be updated from time to time; currently, people who receive one of the following benefits are eligible:
Additionally, limitations placed on Cinemas by their local licenses require children and young people under 8 years of age to be accompanied by a responsible person; consequently, applications for cards can only be considered for people who are 8 years of age or older.
Join us before or after your movie in our relaxing first-floor bar, and settle into a comfy sofa or armchair to enjoy one of the tasty hot and cold drinks on offer!
All our teas and coffees are certified fair trade and organic, and are complemented by a similarly responsible range of snacks and nibbles to help you while away the day or early evening.
As the night goes on, indulge in something from our fantastic selection of wines, locally brewed Meantime beers, or other speciality beers, ciders or stouts.
Look out too for our regular events, including film quizzes and acoustic music, which all help to make the bar at Stratford Picturehouse a great place to spend some free time.