Contact us

Need help? Our Picturehouse Customer Care team are on hand to help you with your query.

• By Phone

  Monday to Sunday, 10am to 6pm

• Bookings

  Need us to book for you over the phone? Give us a call.

  0871 902 5747

  Calls cost 13p per minute plus your telephone company's access charge.

• Refunds

  Refunds can be provided anytime up to 2 hours before the film.

  0207 018 36 29

• Accessibility

  For all accessibility queries.

  0207 294 7908

• Membership

  Our dedicated helpline for members and all membership matters.

  0207 733 2229

• Customer Service

  For anything else, including complaints, lost property, cinema and film information etc. If it requires investigation, you may be asked to email in with your feedback.

  0207 326 2649