270 Mare Street
Box Office Number: 0871 902 5734 (calls cost 13p per minute plus your telephone company's access charge)
General Manager: Rob Belfield
Hackney Picturehouse is located in the heart of Hackney, and is easily accessible by public transport.
Address: 270 Mare Street, London E8 1HE
We are a five-minute walk from Hackney Central Overground station – exit the station and turn right onto Mare Street. To plan your journey and for up-to-date travel information, please visit the TFL website.
We are easily accessible by bus, with routes 48, 55, 106, 254, 277, 394, N55 and N253 running directly near the cinema. Plan your journey using the TfL Interactive Bus Map
Click here to plan your cycle route
Click here to find us at www.streetmap.co.uk
For parking information please visit the Hackney Council car parking webpage.
The cinema will open at least 15 minutes before the start of the first film each day.
Our telephone lines are open from 9.00am to 8.30pm, seven days a week. Please call 0871 902 5734 (calls cost 13p per minute plus your telephone company's access charge). You can book tickets online by clicking on the time of a film. Admission is subject to our Terms of Admission.
Individual Membership: Standard £55, Retired £50, Student £20
Member Plus: Standard £95, Retired £90
Picturehouse Members enjoy the following benefits and discounts:
*3D shows carry a supplementary charge of £2, or £1.30 if you are reusing glasses. Free tickets cannot be used for premium-priced events. See our Terms And Conditions for details.
**With Member Plus you can bring up to three guests to any performance at the Members' price. You also get an additional Membership card, so a significant other in your life can make use of the account too!
Available to those who are over 60 and retired. You must bring proof of status to the cinema.
Available to those in full-time or part-time secondary or higher education (age 15+), including mature students. You must bring proof of status to the cinema. Find out more
For full details, and to buy or renew your Membership, call 0871 902 5734 or visit your local Picturehouse.
Members can call a dedicated helpline for anything concerning their Picturehouse Membership. Whether you want to find out when your Membership expires, check how many free tickets you have left or simply discuss your benefits and renewal options, we are here to help on 020 7733 2229.
Please note that while you can renew your Membership on this helpline, you cannot book tickets on this number. To book tickets, please call 0871 902 5747 (calls cost 13p per minute plus your telephone company’s access charge).
Visit the following local business partners, where your Membership card will get you a discount.
Radio Hair Salon
74 Broadway Market, E8 4QJ
Pages Bookshop – 10% discount
Salon 496 – 10% discount
Local business offers are subject to change. Please present your Membership card to take advantage of the offers.
Join to receive free tickets, discounts and much more. It's a no-brainer!
Student Picturehouse Members enjoy the following benefits and discounts:
Student Picturehouse Membership is available to those in full-time or part-time secondary or higher education (age 15+), including mature students. You need to have valid photo student ID to be eligible.
Call 0871 902 5734 or visit your local Picturehouse for more details. Buy online now and pick up your new Membership card upon presentation of your NUS or student photo ID card at the cinema.
Every month E4, in partnership with Picturehouse Cinemas, screens a free film exclusively for students. From previews of the biggest new blockbusters to old-school classics, E4 Slackers Club shows the best movies around.
To become a member, you just need to take your NUS or student photo ID card to any Picturehouse Cinema and sign up for free. If you become a Student Picturehouse Member, you will automatically gain membership of E4 Slackers Club.
New for students! Two tickets for £10 on Picturehouse Screen Arts shows. See the best in theatre, dance and opera for the measly sum of £10, and take a mate with you! Screen Arts brings world-class arts productions to your local cinema, in glorious high definition on the big screen.
Only available on the day of the screening. Tickets must be booked in person. This offer is subject to availability.
Our Gift Cards can be used to buy anything for sale in any Picturehouse Cinema – whether it's a ticket or two for a cracking film, or a cup of coffee in one of our café bars.
They're simple, flexible and top-up-able!
Using Gift Cards at the cinema
You can use your Gift Card to purchase anything for sale. The exact amount will be taken off the card, and any money left over will remain on the card for another time. If there isn’t enough money on the card to cover your purchase, just pay by another method. There are no time limits on the card.
Gift Cards can only be used at Box Office and cannot be used over the phone or online.
Tue-Fri from 5pm, All day Sat/Sun and Bank Holidays
Tue-Fri before 5pm
Mondays, exc. Bank Holidays
For the over-60s. Membership is free, and members can enjoy a free tea or coffee and biscuits at the weekly Silver Screen shows. Silver Screen members’ tickets are £6.20 for Silver Screen shows. Non-members are also welcome – the usual ticket prices apply.< p>
Discover Tuesdays / Vintage Sundays
Tickets are £8.00 (£5.00 for Members)
Big Scream Club
For parents and guardians with babies under one year old. Membership is free and valid until the baby’s first birthday. Tickets are £7.80 (Picturehouse Members £5.80), babies come free. Only customers with babies will be admitted.
For preschool children and their parents and carers. Tickets are £3.00 for children, free for accompanying adults. No adult unaccompanied by a toddler will be admitted.
The unemployed can purchase a ticket at child ticket prices Tuesday to Thursday before 5pm.
For children aged three to 12. Tickets for children and accompanying adults are £2.00 each. No adult unaccompanied by a child will be admitted.
All tickets for Autism-Friendly Screenings are £3.00
£3.50 (teachers free)
£4.00 - Premium films (teachers free)
3D films cost £1.30 extra per person, not including 3D glasses. These cost an additional 70p, and can be purchased at the cinema if you do not have your own.
Student tickets are available to those in full-time secondary or higher education.
Retired tickets are available to those over 60 who are retired.
Child tickets are available to those under 15.
Family tickets are for four people, at least two of whom must be under 15. Not applicable to premium-price screenings.
You may be asked for proof of age, which needs to be photographic ID with date of birth. Suitable proof includes a passport or a Citizencard (details of which are available from the Box Office).
There is a £1.50 booking fee per transaction for telephone and online bookings. This fee does not apply to Picturehouse Members*, or to tickets purchased in person at the cinema.
*including Silver Screen and Slackers Club members as well as paid-for Members.
The following gives an overview of disabled access and the services we offer at Hackney Picturehouse, and is designed to assist you in planning your visit.
The Box Office
The Kitchen and Bar
WCs and Disabled Toilet
Education Suite WCs and Disabled Toilets
Screens 1 and 2
The Gallery and Bar
Hackney Attic (access via platform lift)
Alternative entry to Screen 1 (access via platform lift)
Alternative entry to Screen 2
WCs and Disabled Toilet
All of our screens have multiple wheelchair spaces. Listed below are the permanent spaces that can be booked online.
In all of our screens we can also remove seats to create extra wheelchair spaces. These are usually in the front row, except in Screen 2, where we can create extra spaces at the back.
Please contact us by telephone or in person if you wish to book multiple spaces.
Two permanent spaces, one in row A (front) and one in row K (back)
One permanent space in row J (back)
One permanent space in row A (front)
One permanent space in row A (front)
Guide Dogs and Hearing Dogs
Guide dogs and hearing dogs are welcome at Hackney Picturehouse. If you wish to take a dog into a performance, please let us know when booking so we can arrange an aisle seat. Alternatively your dog can be cared for by a member of staff for the duration of the performance.
Customers with Hearing Difficulties
Assisted Hearing Facilities:
There are infrared facilities in all four screens. To use the infrared system, please ask for a headset at the Box Office. You will be asked for a £5 deposit for the equipment, which will be fully refunded when you return the equipment at the end of the screening. The headset plays the film soundtrack, but more loudly.
Closed captions/HOH subtitles are displayed at the bottom of the screen to help viewers who are d/Deaf or hard of hearing to enjoy the film fully. Please check our listings for information about upcoming Subtitled Cinema screenings.
Customers with Impaired Vision
We offer a range of facilities for those with visual impairments, which include contrasting floor textures and stair nosings. Steps in the auditoria are illuminated. There is voice indication in the lifts, and we can produce menus and brochures in large print on request.
If you need a guide during your visit, please let us know on 0871 902 5734.
Audio description (a narrated soundtrack) enables people with visual impairment to enjoy films at the cinema. Ask at the Box Office for a headset and you will be able to listen to an additional audio commentary that describes what is happening on screen. Headsets require a £5 deposit, which will be refunded fully when you return the headset at the end of the screening.
Bookings & General Enquiries
Wheelchair spaces and carers tickets are bookable online. (For Carers tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline on 02072 947908. (Text Relay call 18001 02072 947908). (Text Relay call 18001 02072 947908).
The cinema does not have any parking of its own. There are parking bays for Blue Badge holders on Wilton Way (outside and around the corner from Hackney Empire) and on nearby Sylvester Road. There is limited parking for Blue Badge holders on single yellow lines on Valette Street to the rear of the Picturehouse (maximum three hours, and with no return for an hour), and in the Pay and Display car park on Amhurst Road next to Hackney Central station.
Drop-offs are permitted outside the front door for customers with limited mobility.
Please contact us on 0871 902 5734 or firstname.lastname@example.org and we will be more than happy to answer your queries.
Customers who have a disability that means that they need a companion with them in the cinema can bring them to any Picturehouse Cinema for free.
You can sign up for a Carers Card which will automatically discount one of your tickets, and which you can use – without a booking fee – when buying tickets in person, online or by telephone. The card will also mean that you don’t have to explain your situation every time you visit the cinema.
Ticket prices for customers with disabilities are according to their circumstances (e.g. adult, Member or student); the free ticket applies to their companion. The card must be used in conjunction with a paid-for ticket or a Member’s free ticket.
All customers for 3D screenings – including those using free tickets – will need to buy a pair of 3D glasses. These can be reused if you keep them.
Signing up for a card is not required, but we hope it will make buying tickets easier. It is personal to you, and may not be used by other people.
To apply for a Picturehouse carer card, please take proof of eligibility to your nearest Picturehouse and a member of the team will set up your card. If you need additional information or advice please email email@example.com or call our customer service hotline on 020 7326 2649
The eligibility criteria are kept under review and may be updated from time to time; currently, people who receive one of the following benefits are eligible:
Additionally, limitations placed on Cinemas by their local licenses require children and young people under 8 years of age to be accompanied by a responsible person; consequently, applications for cards can only be considered for people who are 8 years of age or older.
We believe that film and cinema have an increasingly important role to play within the National Curriculum, aiding pupils’ learning and development throughout their formal education.
Our London-based education team work closely with teachers and Local Education Authorities to deliver a diverse year-round programme at Picturehouse Cinemas across the country, featuring screenings, talks and workshops, all carefully designed to complement the National Curriculum at different levels and develop young people’s cineliteracy skills. We also organise just-for-fun screenings and private schools’ hires, to watch a movie of your choice or see your own films on the big screen.
For more information or to join our schools' mailing list, email the Picturehouse Education team. Please specify whether you teach Primary, Secondary or Post-16, your job title, the name of your school, and your closest Picturehouse Cinema.
You don’t need to be catching a film to grab a bite in our café bar!
Our kitchen is open seven days a week, and our appetising menu showcases influences from near and far. We care about where our food comes from, so you can expect to find fresh seasonal ingredients that are GM-free and responsibly sourced. Our chicken is free range, and all our meat and fish are ethically sourced.
For lunch we serve a selection of healthy wraps and sandwiches along with a variety of salads and grazing snacks, all available to take away, with tantalising specials that change daily.
In the evenings we offer a winning combination of bar snacks, small plates and hearty main meals. Feed your appetite with tasty dishes such as chicken goujons, one of our pizzettes, or our signature homemade Scotch egg – and don’t forget our famous Picturehouse burgers!
For a weekend treat, join us for brunch (served 11.00am till 4.00pm), including full English fry-ups for meat lovers and vegetarians alike, huevos rancheros and American pancakes.
All of our dishes are cooked to order. We try our hardest to get them to you quickly, but please be advised that during busy periods you may wait a little longer than usual.
Our kitchen is open from 11.00am to 10.00pm on weekends, and from 12.00 noon to 10.00pm on weekdays.
For many years Picturehouse Cinemas has paid its front of house customer service staff well above minimum wage. Our pay rates are amongst the highest in the industry and have enabled us to attract and retain staff who are knowledgeable about film, skilled in many areas and able to offer high levels of service.
Staff at the Hackney Picturehouse are represented by the Forum, a recognised union with collective bargaining rights for all Picturehouse cinemas excluding the Ritzy. We negotiate pay rates each year, and negotiations with the Forum for a new improved pay rate for 2016/2017 are underway. We are therefore disappointed by the decision of a minority of staff, 26 out of 82, who have chosen to strike during negotiations.
Current pay rates, not including any benefits, are £8.77 an hour plus bonus, significantly above the Government legislated National Living (£7.20 per hour) and Minimum Wage (£6.95 per hour). A new pay offer with improved pay rates has been shared with the Forum and is being negotiated.
All staff recieve:
Our company is made up of many bright individuals and there are numerous career path opportunities. For us to continue to attract great people at Picturehouse we have complete flexibility for our staff to choose between a guaranteed hour contract within agreed hours frameworks specific to each cinema, or a zero hour contract. Some of our part time staff have chosen to take guaranteed hour contracts, for example to help them secure mortgages, while others have preferred the flexibility of a zero hour contract to help them balance their other commitments.