ACCESSIBILITY AT PICTUREHOUSE CENTRAL


Advance Booking

Advance booking is always a good idea so that our staff can readily provide assistance if required. Accompanying carers are eligible for a free ticket. We will be pleased to reserve allocated wheelchair spaces or other seats in any particular part of the auditorium if this is helpful. Please contact us in advance.




Customers With Limited Mobility

All areas of the building are accessible to wheelchair users. There is a lift on the ground floor that takes you to the first floor. From the first floor, there is another lift to take you to the second, third and fourth floors for access to the screens and Members' Bar. All screens are accessible by wheelchair and have wheelchair spaces.

Currently, there is no disabled access to any of the stages for guest speakers. Screens 1, 2, 4 and 7 have stages without disabled access, however, Screen 1 has a handrail.




Visually Impaired Customers

Guide dogs are welcome. If you wish to take your dog into a performance, please let us know when booking so that we can arrange an aisle seat. Our staff will be happy to provide drinking water for your dog.




Screens

All screens are accessible by wheelchair and have wheelchair spaces. 

Currently, there is no disabled access to any of the stages for guest speakers. Screens 1, 2, 4 and 7 have stages without disabled access, but Screen 1 has a handrail.




Customers with Impaired Hearing

We don't have induction loops or audio description in any screen; we have HOH infra-red headphones in screens 3 to 7.

Certain performances carry subtitles, and these are clearly indicated in the programme.




Toilets

There are wheelchair-accessible adapted toilets on the ground floor, 1st floor, Members' bar and the top floor. There is an alarm cord inside should you need to call a member of staff.




Disabled Parking

There is no parking available nearby.




Bookings and General Enquiries

Wheelchair spaces and Carers tickets are bookable online. (For Carers Tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline 02072 947908 (Text Relay call 18001 02072 947908).