City Screen Picturehouse, York
13–17 Coney Street
Box Office Number: 0871 902 5747 (calls cost 13p per minute plus your telephone company's access charge)
General Manager: Tony Clarke
Marketing Manager: Dave Taylor
Basement Manager: Dave Parker
City Screen is located in the heart of York, on the main shopping street, overlooking the River Ouse, and is easily accessible by public transport.
Address: 13–17 Coney Street, York YO1 9QL
We are a ten-minute walk via Station Avenue from York railway station. To plan your journey or for up-to-date travel information, please visit the National Rail website
We are accessible by bus. Plan your journey using the First Group website
Please note we are in a location that is ‘footstreets’ during the day, and there is limited parking space in the area. For more information please visit the City of York Council website
The weekly newsletter and email announcements are the best way to keep up to date with the latest news and events so that you never miss out on what’s happening.
The cinema will open at least 15 minutes before the start of the first film each day.
OnlineYou can book tickets online by clicking on the time of a film. Picturehouse Members must sign in to the website using their online password in order to access their Member tickets. Once signed in, Members can book tickets for fellow Members by entering different card numbers in the relevant field.
Mobile appThe best way to book tickets while you're out and about. Download and find out more on Picturehouse Spotlight
Our telephone lines are open from 9.00am to 8.30pm, seven days a week. Please call 0871 902 5727 (calls cost 13p per minute plus your telephone company's access charge).
Admission is subject to our Terms of Admission
Friday from 5pm; all day Saturday and Sunday; all day Bank Holidays
Tuesday to Friday before 5pm
All day Monday
Except Bank Holidays
Student tickets are available to those in full-time secondary or higher education.
Retired tickets are available to those over 60 who are retired.
Child tickets are available to those under 15.
Family tickets are for four people, at least two of whom must be under 15. Not applicable to premium-price screenings.
You may be asked for proof of age, which needs to be photographic ID with date of birth. Suitable proof includes a passport or a Citizencard (details of which are available from the Box Office).
The unemployed can purchase a ticket at child ticket prices Tuesday to Thursday before 5pm
There is a £1.50 booking fee per transaction for telephone and online bookings. This fee does not apply to Picturehouse Members*, or to tickets purchased in person at the cinema.
For the over-60s. Membership is free, and members can enjoy a free tea or coffee and biscuits at the weekly Silver Screen shows. Silver Screen members’ tickets are £6.40 for Silver Screen shows. Non-members are also welcome – the usual ticket prices apply.
Big Scream Club
For parents and guardians with babies under one year old. Membership is free and valid until the baby’s first birthday. Tickets are £8.40 (Picturehouse Members £6.40), babies come free. Only customers with babies will be admitted.
For preschool children and their parents and carers. Tickets are £3.00 for children, free for accompanying adults. No adult unaccompanied by a toddler will be admitted.
For children aged three to 12. Tickets for children and accompanying adults are £2.50 each. No adult unaccompanied by a child will be admitted.
Tickets are £8.00 (£5.00 for Members)
To found out Membership prices and to purchase, visit picturehouses.com/membership
For a Membership FAQ visit here
Been a Member for a year or more? Membership just got better. Premium Members enjoy exclusive benefits. Visit picturehouses.com/premium for more information.
Full Membership Terms & Conditions
All Picturehouse Members receive benefits with our partners. Find our the great savings you can make by visiting Picturehouse Spotlight.
National business offers are subject to change.
Your City Screen Picturehouse Membership also entitles you to the following discounts and offers:
10% discount on food (except on Saturday evening) at The Grange Hotel and Restaurants
1 Clifton, 01904 644 744
20% discount on food plus monthly offers at Kennedy’s Bar & Restaurant
1 Little Stonegate, 01904 620 222
10% discount at Monkey Puzzle Jewellery
19 High Petergate, 01904 653 443
10% discount at Monkey Puzzle Jewellery
19 High Petergate, 01904 653 443
10% off food daily before 10.30am and after 8.30pm at Bill's Restaurant Bill's Restaurant
12 Coney Street. 01904 623 548.
Local business offers are subject to change. Please present your Membership card to take advantage of the offers.
This section explains our accessibility facilities to help you plan your visit.
All public areas of the building are accessible to customers with limited mobility. There is a wheelchair-accessible lift to the right as you enter the main foyer, which serves all floors and the basement areas. The Box Office and bar all have adapted counters and accessible levels for transactions.
To avoid disappointment we recommend booking wheelchair spaces in advance; this will help us to allocate the adjoining seats to your companions, if required. However, we will make every effort to accommodate customers who have not made an advance booking.
The lift is fitted with a voice commentary and tactile aids. It has an intercom and an alarm should you need to contact a member of staff in an emergency.
We welcome guide dogs at City Screen and can accommodate them in the auditoria and bars. Please book in advance so that we can allocate the most appropriate seating. We are able to provide drinking water for your dog, and we will be happy to look after your dog during the screening.
Stair rails have embossed tactile aids underneath which indicate the number of steps approaching each level. Three bumps mean that you are on the third step from the landing, two that you are on the second step, and so on.
The main customer toilets, which include a separate fully accessible toilet, are in the basement. There are also additional accessible toilets on the lower-ground floor and the second floor; these toilets have National Key Scheme (Radar) locks, and a key is available at the Box Office or from the usher. There are emergency call-points in all our disabled toilets should you need to summon assistance. Baby-changing facilities are also available on the lower-ground and second floors.
Weekly listings are available in large print from the Box Office. Large-print menus are available in the bar.
Audio Description and Enhanced Soundtrack
All our auditoria are equipped with a system that delivers Audio Description (AD) or an enhanced soundtrack through a headset or a portable hearing loop. The AD runs every time a film with Audio Description is shown, and is undetectable to anyone not wearing a headset.
We show films with AD whenever the necessary files are made available by film distributors. Like a narrator telling a story, AD gives an additional commentary describing body language, expressions and movements. It gives information about things which are not made clear through the soundtrack.
AD screenings are indicated in the weekly listings. Enhanced soundtrack is always available.
To reserve a headset or a portable hearing loop, please email us, call us on 0871 902 5726 or ask at the Box Office.
Subtitled Access Screenings
We aim to show films with some subtitled screenings whenever possible. Films available with subtitles are indicated in our weekly printed cinema times, on our website and in our weekly email newsletter (click here to sign up). Our programme also contains many foreign-language films with English subtitles. These may also be suitable for d/Deaf or hearing-impaired customers
Car parking in central York can be difficult. However, if you have a Blue Badge and a Time Clock, and as long as there are no loading bans, you may park in areas with yellow lines for periods of up to three hours. Local streets where you can do this are Lendal, Blake Street, Goodramgate, St Helen’s Square, King’s Square and Colliergate. Vehicles may drop passengers outside the cinema before 10.30am and after 5.00pm seven days a week. Setting down is best done by pulling up alongside St Martin-Le-Grand in Coney Street. There are parking spaces in St Helen's Square, Parliament Square and Davygate for Orange Badge holders.
Our staff will be happy to call a taxi if that would help you.
In the Event of Fire
Wheelchair users and other mobility-impaired patrons will be evacuated by trained staff using evacuation chairs placed at or near the top (or bottom, if in the basement) of staircases.
If you require any further information please ask a member of staff, telephone us on 01904 612 940 or email us.
Bookings and General Enquiries
Wheelchair spaces and Carers tickets are bookable online. (For Carers Tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline 02072 947908 (Text Relay call 18001 02072 947908).
Customers who have a disability that means that they need a companion with them in the cinema can bring them to any Picturehouse Cinema for free.
You can sign up for a Carers Card which will automatically discount one of your tickets, and which you can use – without a booking fee – when buying tickets in person, online or by telephone. The card will also mean that you don’t have to explain your situation every time you visit the cinema.
Ticket prices for customers with disabilities are according to their circumstances (e.g. adult, Member or student); the free ticket applies to their companion. The card must be used in conjunction with a paid-for ticket or a Member’s free ticket.
All customers for 3D screenings – including those using free tickets – will need to buy a pair of 3D glasses. These can be reused if you keep them.
Signing up for a card is not required, but we hope it will make buying tickets easier. It is personal to you, and may not be used by other people.
To apply for an annual Carers Card, visit any of our cinemas, call us on 0871 902 5747, or email email@example.com
The Riverside: with its spectacular setting, our licensed bar and café-restaurant is the ideal place to relax and enjoy anything from a cup of tea to a full meal.
Picturehouse Members enjoy a 10% discount on all food and drink at the Riverside Café-Bar – please show your card when ordering (cannot be used in conjunction with any other offer).
Our standard range of coffee is organic and fair trade. Our gourmet coffees are also fair trade, and are sourced direct from the growers, so will generally be organic. We serve three real ales from local breweries in our bar, and a glorious selection of wines from Bibendum. In addition to our teas, coffees and soft and alcoholic drinks, our diverse and inspired food menu has helped to generate City Screen’s reputation as one of York's most appealing venues at any time of the day.
Bar Service Times:
Monday to Saturday 10.30am – 11.00pm
Sunday 10.30am – 10.30pm
Food Service Times:
Brunch menu served 10.30am – 1.00pm Saturday and Sunday only Full menu served 12.00 noon – 9.00pm every day
Provenance: at Riverside, we only use free-range eggs. We source our pork, bacon, sausages and free-range chicken locally from Sykes House Farm, and our beef from Wolds Select. Our fish is sustainably sourced from Burnholme Fisheries, and we buy bread locally from Bluebird Bakery and Via Vecchia.
All our food is made to order on the premises, so please consider this when ordering.