ACCESSIBILITY AT BROMLEY
Customers who are mobility impaired
Physical access around the cinema
From the cinema entrance, there are 4 steps up to the foyer. The foyer is accessible via a step lift for limited mobility users. From the foyer, The Box Office / Kiosk and screens 2 & 3 are accessible to customers with limited mobility including wheelchair users. We have a lift for access to all other areas other than the restaurant, bar and screens 4 &6. The restaurant, bar and accessible toilets can be accessed by a step lift. Our restaurant, bar, box office & kiosk has an adapted counter.
Physical access in our screens
Screens 2, 3, 5 and 1 are accessible to customers with limited mobility including wheelchair users. Screens 2 and 3 are on the ground floor and screens 1 & 5 are accessible via a lift. Screen 2 has seating for two wheelchair spaces in the front row. Screen 3 has seating for 1 wheelchair space in the front row. Screen 1 is fitted with stadium-style seating with four wheelchair spaces at the back of the screen accessed by a lift. Screen 5 has one wheelchair space in the front row of the screen. We regret that at present there is no lift to access Screens 4 & 6 and only be accessed by ascending a staircase.
Blue badge parking
Blue-badge holders are permitted to park on disabled parking spaces on in The Hill Car Park
Customers with a visual impairment
Audio Descriptions
Audio Description (AD) is a narrated soundtrack where the action, scene changes and the actors' body language is described for people with sight loss. This additional soundtrack is broadcast through wireless headsets so only the wearer can hear it, and fits within the silent gaps in a film so it doesn't interfere with the dialogue. Headsets are available to borrow at the box office where we can provide information on which seating the headsets work best in. AD is available in all screens for every film where an AD track has been created (most films do have an AD track, but not all). To find out if a performance is available with Audio Description, please check the film listings on our website where they are clearly identified, ask a member of staff at the cinema, or contact the Accessibility Helpline.