Accessibility at Finsbury Park
This page explains the current facilities for people with disabilities and is intended to assist you in planning your visit.
If you can't find your answer here, reach out to us on our dedicated accessibility line at 02072 947908 (Text Relay call 18001 02072 947908. Check out the Relay UK app for more details). The helpline is open Monday to Sunday, 10am to 6pm, every day except Christmas Day.
Advance Booking
Booking in advance online or by telephone is always a good idea – this means that our staff can readily provide any assistance you require. We're happy to reserve wheelchair spaces or seats for any particular part of the auditorium if this is helpful for customers with disabilities and accompanying carers are eligible for a free ticket. See here for more info on registering for and using a CEA Card to book your Carer tickets.
If you have any questions about your booking, we have a dedicated accessibility line: reach out on 02072 947 908 (Text Relay call 18001 02072 947908).
Physical Access around the Cinema
The Box Office, café-bar, kiosk, and accessible toilet are all on the ground floor and accessible to customers with limited mobility including wheelchair users. There are steps up from the foyer into the Members' Bar, but there is access to all floors via the lift. Our café-bar has an adapted counter for wheelchair users: Till Number 5 (furthest on the left)
Accessible Toilets
Accessible toilets are located on each floor and they are accessible via lift. These are always unlocked. Accessible toilets are also fitted with baby changing facilities.
Parking
We do not have any parking facilities at the cinema, we are located right outside of the tube and bus station which is the best way to get to the cinema.
Physical Access in our Screens
All screens are accessible to customers with limited mobility including wheelchair users. All screens are accessible via lift. All screens have a dedicated space for wheelchair users in the front row.
All screens have dedicated wheelchair spaces, available in the following locations:
Screen 1: Row C, Seats 17 & 18
Screen 6: Row B, Seats 2 & 3 (3 spaces available)
Screen 7: Row B, Seats 10 & 11 (3 spaces available)
Advance booking by telephone, online or through a friend is always a good idea so that our staff can readily provide any assistance you require. Seats are usually reserved for performances after 6.00. However, we will be happy to reserve wheelchair spaces or seats for any particular part of the auditorium if this is helpful for customers with disabilities.
Aisles in our screens are located on one side of the seats, except screen 1 which has aisles on both sides.
Screen 1: Screen 1: aisles are located next to seats 18 and 3
Screen 6: aisles are located next to seats 7
Screen 7: aisles are located next to seats 3
Sofa seats are double seats with a movable armrest in between. These are sold as separate seats and are located:
Screen 1: Row D 9 & 8; Row G 8 & 9, Row K 12 & 13, Row M 7 & 8
Screen 6: Row C 4 & 5, Row F 2 & 3, Row H 6 & 7
Screen 7: Row C 4&5, Row D 9 & 10, Row F 6 & 7, Row H 11 & 12
All other seats have immovable armrests, and chairs are fixed together and the back recline. The distance of the aisles between seats – from the front of one row of seats to the back of another – is approximately 1.1m. The distance of the aisles between seats – from the front of one row of seats to the back of another – is approximately 47ccm wide. The seat base and back are 49 cm to 60cm wide including armrests.
The sofa seat's base and back are approx 100cm wide; 120cm wide including armrests. These are sold as two separate seats.
Screen Sizes and Capacities
Screen 1
No. of seats: 240
No. of wheelchair spaces: 1
Able to run with audio description? Not at the moment
Screen dimensions:13.1M x 6.3m
Screen 6
No. of seats: 54
No. of wheelchair spaces: 1
Able to run with audio description? Not at the moment
Screen dimensions: 6.6M X 3 M
Screen 7
No. of seats: 78
No. of wheelchair spaces: 1
Able to run with audio description? Not at the moment
Screen dimensions: 8.1M X 4.5M
Customers with hearing impairment
Customers can request a set of headphones from the box office staff that will amplify the film soundtrack. We show subtitled (captioned) screenings each week, these will be clearly marked in the listings and on the website.
Subtitled (Captioned) Screenings
We offer regular Subtitled (Captioned) screenings, which provide a transcription of the audio from a film, displayed at the bottom of the cinema screen. Along with the dialogue from the film, the subtitles include non-dialogue audio such as "(sighs)" or "(door creaks)".
Check the cinema's weekly listings for current available captioned screenings, which will be clearly labelled. Please note that not all films are provided with a Subtitled (Captioned) track, so some weeks we may have fewer subtitled screenings as a result.
Hearing Loops / Induction Loops
We have hearing loops at all counters to aid interaction between staff and customers who use hearing aids. The hearing loop helps to amplify the spoken word and limit background noise which might otherwise be picked up by the hearing aid.
To use the loop system, switch your hearing aid to the 'T' setting or loop program. No other equipment is needed.
Customers with visual impairment
Please note: this feature is currently not working at Finsbury Park Picturehouse. We are working to make this available again soon. Audio Description will be provided for all screenings where it is available (not all films come with an AD track). Screenings that have Audio Description will have an "AD" logo under the film time on our website. In order to use this service you will require a headset which you can get by speaking to any member of staff
We are happy to offer Large Print versions of our weekly listings flyer on request.
Audio Description
Audio Description (AD) is currently out of order, and will be available again as soon as possible.
Audio Description (AD) is a narrated soundtrack where the action, scene changes and the actors' body language is described for people with sight loss. This additional soundtrack is broadcast through wireless headsets so only the wearer can hear it, and fits within the silent gaps in a film so it doesn't interfere with the dialogue. Headsets are available to borrow at the box office.
AD is available for every film where an AD track has been created by the distributor. To find out if a performance is available with Audio Description, please check the film listings on our website where they are clearly identified, ask a member of staff at the cinema, or contact the Accessibility Helpline.
Assistance Dogs
Guide dogs are welcome.
If you wish to take a dog to a performance, please let us know when booking so we can arrange an aisle seat.
We will be happy to provide drinking water for your dog.
Relaxed Screenings
Relaxed screenings are specially designed to make cinema-going easier and more accessible to those who may need additional support when they visit. These screenings are ideal for neurodivergent audiences of all ages, those living with dementia, and their families, friends, and carers, but all are welcome.
Relaxed screenings will show films without adverts or trailers. Lights are left on low, the volume is reduced, and the audience is free to move around and take breaks from the screen whenever needed.
We typically show:
A new release every second Monday of the month
A classic film every last Friday of the month (with interval)
Whilst we do our best to ensure these screenings happen consistently, please note that on occasion the regular slot may change. Make sure to check local listings ahead of your screening.
All relaxed screenings can be found at picturehouses.com/relaxed. If you need help navigating these listings, email us at [email protected] or call our Accessibility line at 0207 294 7908.
General Info and Other Enquiries
If you can't find your answer here, reach out to us on our dedicated accessibility line at 02072 947908 (Text Relay call 18001 02072 947908. Check out the Relay UK app for more details). The helpline is open Monday to Sunday, 10am to 6pm, every day except Christmas Day.
Find out more about booking a free carer place with a CEA card, our dedicated Accessibility Helpline, and our Relaxed screenings at www.picturehouses.com/accessibility.
